Privacy Policy
Your privacy is very important to us.
Our Privacy Policy spells out our commitment to respecting the privacy of visitors to our site. We are very careful with what we do with your information.
This website, https://www.wellhomepsy.com, (“Website”) is owned and operated by WellHome Psychology, PC (“Company,” “we”, “our”). By accessing or using this Website, you agree to this Privacy Policy.
If you do not agree with our policies and practices, your choice is not to use our Website.
This Privacy Policy describes how we collect and use the personal information you provide to us on our Website. It also applies to information we collect on this Website, as well as in email, text, and other electronic messages between you and this Website. It does not apply to information collected by us offline or through any other means, including on any other website operated by WellHome Psychology, PC or any third party.
Clinical services are provided only to individuals physically located in the State of Indiana at the time of service, in accordance with licensure laws.
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this policy for the latest information on our privacy practices.
1. Collection and Use of Personal Information
We collect personal information from you to provide a customized experience on our website. To opt out of data collection, contact us at [email protected].
Browsing
To ensure proper use of the Website, we automatically gather information about your computer such as your IP address, time and date of visit, browser type, referring/exit pages and operating system.
To ensure proper use of the Website, we collect the following personal information from you:
· IP address
· Time and date of visit
· Browser and operating system information
· Referring/exit pages
We may log this information for system administration, internal operations, and service-related communications.
We may also use this information:
• To present our Website and its contents to you
• To provide you with information, products, or services
• To fulfill any other purpose for which you provide it
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
• To notify you about changes to our Website
The data collected will be stored in the database until the expiration of the limitation period for claims under the Terms of Use.
Servers
To provide use of the Website via the server on which the Website is hosted, we collect the following personal information from you:
· IP address
· Server date and time
· Browser and operating system information
This data is stored on the server until the expiration of the limitation period for claims under the concluded contract. This data is not used by WellHome Psychology, PC to identify anyone.
Contact Forms
To fulfill your contact form requests, we collect the personal information contained in the contact form. The data provided in the account form will be stored in the database until the expiration of the limitation period for claims under the concluded contract.
Please do not submit sensitive or confidential health information through this Website or contact forms. This Website is not intended for the transmission of protected health information (PHI). Clinical services provided by WellHome Psychology, PC are governed by separate HIPAA-compliant consent and privacy practices.
Client portal access, if applicable, is provided through a secure third-party electronic health record system and is governed by separate terms and privacy practices.
2. Mobile Services
We may also collect non-personal information from your mobile device if you access the Website from your phone. Examples of information that may be collected and used include your geographic location, how you use the mobile site, and type of device. The data collected will be stored in the database until the expiration of the limitation period for claims under the Terms of Use.
3. Email Communications
We may use your email to communicate with you about services, updates, or resources. You may opt out of non-essential communications at any time.
Email messages we send you may contain code that enables our database to track your usage of the emails, including whether the email was opened and what links (if any) were clicked. The data collected will be stored in the database until the expiration of the limitation period for claims under the Terms of Use.
You may indicate your preference to opt out of receiving promotional communications by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly at [email protected].
You acknowledge that it may take up to 10 days for us to process an opt-out request. Please note that you cannot opt out of receiving transactional emails related to your account with us.
4. Cookies and Other Tracking Technologies
We use cookies to ensure proper functionality of the website and for the following purposes:
● Keeping track of your preferences
● Payment processing and website functionality
● Recording the acceptance of the Terms of Use
● Providing support
● Tracking website statistics, such as number of visitors, type of operating system and web browser used, time spent on the website, visited subpages, etc.
The data collected will be stored in the database until the expiration of the limitation period for claims under the Terms of Use.
For this purpose, we may use a third-party website. The use of third-party services involves the implementation of the tracking code provided by the third-party service into our website’s code.
This code is based on cookies but may also use other tracking technologies. In this regard, collected information is completely anonymous and does not allow your identification.
You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website.
5. Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy statement.
We do not sell your personal information to third parties and we do not authorize the collection of our visitors' personally identifiable information by any third parties for the third parties' use.
We may also disclose your personal information:
• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties we use to support our business
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of WellHome Psychology, PC’S assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by WellHome Psychology, PC about our
Website users is among the assets transferred
• To fulfill the purpose for which you provide it
• For any other purpose disclosed by us when you provide the information
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of WellHome Psychology, PC, our customers, or others
6. Personal Data
The Administrator of your personal data is WELLHOME PSYCHOLOGY, PC, 417 W. 81ST AVE #132, MERRILLVILLE, IN 46410-5317 (mailing address only).
You have the following rights concerning our processing of your personal data:
The right to request access to your personal data as well as its rectification, removal or restriction of processing
The right to object to the processing
The right to transfer data
The right to withdraw consent for the processing of personal data for a specific purpose
The right to bring a complaint to the supervisory authority in connection with the processing of personal data
We may refuse to exercise certain rights from those indicated above in a situation where the implementation of a given right would be in conflict with the legitimate purpose of the data we process. For example, we may refuse to delete personal data specified in your individual record until the expiration of the limitation period for claims under the concluded contract.
We may entrust the processing of personal data to third-party service providers that support our operations, including:
Website hosting platforms (e.g., Network Solutions)
Analytics services (e.g., Google Analytics)
Email communication platforms (e.g., Network Solutions)
Payment processors (e.g., Stripe, Square, Zelle, or similar)
Telehealth platforms (e.g., Doxy.me)
Electronic health record systems (e.g., TherapyNotes)
Social media platforms (e.g., Instagram, Facebook, LinkedIn, Pinterest)
In connection with the use of these third-party entities, personal data may be transferred to another country.
7. Security
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. In the event of a data breach, you will be notified within 72 hours.
8. A Note About Children
This Website is not intended for children under the age of 13 to independently submit personal information. Clinical services for minors are provided only with parent or legal guardian consent and are governed by separate intake and informed consent procedures.
9. Contact Information
Please note that any listed address is for administrative purposes only. WellHome Psychology, PC does not provide therapy services at a physical office location. You can contact us about this Privacy Policy by emailing us at [email protected].
CALIFORNIA PRIVACY POLICY
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of WellHome Psychology, PC to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to [email protected].
Pursuant to California Civil Code Section 1798.83(c)(2), members of WellHome Psychology, PC do not share your personal information with other member companies or others outside WellHome Psychology, PC for those parties’ direct marketing use unless you elect that we do so. For more information about our privacy and data collection policies, you may wish to review [https://wellhomepsy.com/privacy-policy].
If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to [email protected]. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
